In order to better serve our customers, we have separate email addresses for specific needs.
1. Contact Order Fulfillment For anything regarding an existing web order.These emails are checked throughout the day, Monday through Friday, 9:30 am to 6:00 pm.
2. Contact Tech Staff If you are ready to place a web order, but need more information about a product on our website, use this address. Also for any web store related questions.
3. Contact Our West Newton Store For customers who plan to visit our brick & mortar shop.
4. Contact Our Custom Build Staff For info on Rivendell and Gunnar bikes. Also Lighting equipment and Brompton folding bikes.
(NOTE: Please do not send your inquiry to multiple addresses.)
Note: Email is the preferred method of contact for all webstore inquiries and technical questions.
Internet Staff: 617-467-3080 (Mon -Fri 9:30am to 6:00pm)
Please call during business hours. It's better to email(firstname.lastname@example.org)us than to leave a message.
Brick & Mortar store in West Newton, MA: 617-244-1040
Please do not call the Brick & Mortar store for web order questions.